Shipping policy

Orders are typically processed and handed to the courier within 1–2 business days after an order is placed. Delivery times shown below refer to estimated transit times after dispatch.

Singapore 

  • Shipping : SGD 4
  • Free shipping on orders above SGD 60 
  • Estimated transit time: 1 to 3 business days 

Malaysia 

  • Shipping: SGD 6
  • Free shipping on orders above SGD 70 
  • Estimated transit time: 5 to 8 business days 

Nearby Asia 

Includes: Brunei, Hong Kong, Indonesia, Macau, Philippines, Taiwan, Thailand.

  • Shipping fee displayed at checkout 
  • Free shipping on orders SGD 120 and above
  • Estimated transit time: 5 to 8 business days 

Asia Pacific 

Includes: Australia, Bangladesh, Cambodia, China, India, Japan, Nepal, New Zealand, Pakistan, South Korea, Sri Lanka, Vietnam 

  • Shipping fee displayed at checkout
  • Free shipping on orders SGD 180 and above 
  • Estimated transit time: 5 to 9 business days 

Europe, Middle East & Africa 

  • Shipping fee displayed at checkout
  • Free shipping on orders SGD 220 and above
  • Estimated transit time: 6 to 10 business days 

Taxes & Duties

Orders may be subject to import taxes, customs duties, VAT/GST or handling fees depending on the destination country. These charges are not included in your order total and remain the customer's responsibility. 

If such charges are refused and the parcel is returned to us, any return shipping fees, duties, or handling charges incurred will be deducted from the refund. 

Shipping Notes 

Delivery timelines are estimates only and may vary due to customs clearance and local courier conditions. Please expect longer transit times during festive periods. 

Orders are shipped from Singapore.

Once an order is marked as delivered, we are unable to assume responsibility for lost, stolen, or misplaced parcels. 

Customers are responsible for ensuring shipping information is accurate before placing an order. 

We are unable to ship to a PO Box.