If your order has not been processed, we may be able to assist. Please email hello@dangsochic.com as soon as possible with your order number.

Yes - please see our shipping policy for further details.

Once your order is dispatched, you will be sent a tracking link.

The courier will reattempt delivery up to 2 times. If both attempts fail, reshipment fees will be borne by the customer.

Yes - please see our shipping policy for further details.

If you are based in a country that we do not currently ship to and would like to place an order, feel free to contact us at hello@dangsochic.com.

Yes - please refer to our return policy.

If you prefer a different item, you may return the original piece and place a new order for the one you would like instead.

Please refer here for guidance on caring for your Jewellery pieces.